The Sultan Hasanuddin Airport terminal is currently composed of a domestic section spanning approximately 53,045 square metres and an international section covering about 8,770 square metres, as verified by Kemenhub Hubud data. An extensive expansion project, aiming for roughly 166,000 square metres to accommodate 15 million passengers annually, began phased operations in November 2025.
Sultan Hasanuddin International Airport (UPG) serves as a critical air hub for eastern Indonesia, situated in Maros, South Sulawesi, approximately 23 kilometres northeast of Makassar city centre. Understanding the layout and services of the sultan hasanuddin airport terminal is essential for any traveller. Our role at Makassar Fast Track is to provide clear, actionable information and assistance within this dynamic environment. We focus on enhancing your airport experience, ensuring smooth transitions through meet & assist services, lounge access, and bespoke arrangements for delegations or large groups.
This guide provides a comprehensive overview of the makassar airport terminal, detailing its current structure, ongoing expansion, and key facilities. We aim to clarify what you can expect upon arrival and departure, including specifics about the upg airport location and services.
What is the current layout of Sultan Hasanuddin Airport Terminal?
The existing Sultan Hasanuddin Airport terminal operates with distinct domestic and international sections, each designed to manage specific passenger flows. Our teams navigate these areas daily, providing first-hand assistance.
Domestic Terminal: Floors, Airside, and Lounges
The domestic terminal is the larger and busier section, managing the majority of passenger traffic at UPG. It spans approximately 53,045 square metres, according to data from Kemenhub Hubud. This terminal features multiple floors. The ground floor typically handles arrivals, including baggage reclaim and ground transport access. The upper floor is dedicated to departures, encompassing check-in counters, security screening, and access to boarding gates. Once you pass through security, you enter the airside area of the domestic terminal. This zone provides various passenger amenities. Several retail outlets offer local products and refreshments. Dining options range from quick-service cafes to sit-down restaurants. Within the domestic airside, you find the airport lounges. These facilities offer a quieter environment away from the general terminal bustle. Our clients frequently utilise these lounges for relaxation or work before their flights. Other lounges, such as The Premier Lounge, are also available for passenger access. Access policies vary, with many accepting Priority Pass or offering direct purchase. For more detailed information on lounge facilities and how we can arrange your access, please see our dedicated guide to Makassar Airport Lounges.
International Terminal: Size and Verified Operations
The international terminal at Sultan Hasanuddin Airport is considerably smaller than its domestic counterpart, covering approximately 8,770 square metres, as verified by Kemenhub Hubud. This section handles international arrivals and departures, though the volume of international flights has historically been lower compared to domestic routes. Operations here are streamlined, reflecting the current scale.
Upon international arrival, passengers proceed through immigration and customs before reaching the public arrivals area. For international departures, check-in, immigration, and security are processed within this dedicated zone. While compact, the international terminal is equipped with essential services to facilitate cross-border travel. We verify these operational details against the airport operator’s published pages to ensure accuracy.
How is Sultan Hasanuddin Airport expanding?
Sultan Hasanuddin International Airport is undergoing a significant transformation to enhance its capacity and facilities. This expansion addresses the growing demand for air travel in the region and aims to position UPG as a more prominent gateway.
The expansion project is substantial, targeting a total expanded area of roughly 166,000 square metres. This aims to increase the airport’s annual passenger handling capacity from its previous 7 million to an impressive 15 million passengers. These figures are derived from various news reports concerning the project’s progress.
The phased operation of this expansion commenced in November 2025, according to public news reports. This means certain new sections or upgraded facilities began to function, even as construction continued on other parts. The full completion date for the entire expansion project remains unconfirmed at present. The expanded areas are expected to include a larger departure hall, additional check-in counters to reduce queues, new boarding gates to accommodate more aircraft, and improved baggage handling systems for greater efficiency. Travellers using the sultan hasanuddin airport makassar terminal will gradually experience these enhancements.
What facilities are available in the Arrival Hall at UPG Airport?
The arrival hall at UPG Airport is where your journey into Makassar begins, or where you connect to onward ground transportation. It is designed to facilitate a smooth transition from your flight to your next destination. Upon disembarking your aircraft, you will proceed through immigration (for international arrivals) and then to the baggage reclaim area. Here, conveyor belts deliver checked luggage. Once you collect your bags, you pass through customs. Within the public area of the arrival hall, several essential services are available. Porters are on hand to assist with luggage. It is advisable to confirm the rate before engaging their services. For ground transportation, an official airport taxi counter operates within the arrival hall. This provides a regulated option for reaching your destination in Makassar or nearby areas. Booking through this counter ensures you use licensed airport taxis. We can also arrange private transfers directly from the arrival hall for a more personalised service. The pick-up zone, located just outside the arrival hall, is designated for private vehicles, ride-hailing services, and pre-arranged transportation. This area is structured to manage vehicle flow efficiently. For comprehensive details on parking options and pick-up procedures, please refer to our guide on Makassar Airport Parking & Pick-up Zone. Understanding the upg airport terminal map for arrivals helps in navigating these options.
What should I know about the Makassar Airport Departure Hall?
The makassar airport departure hall is where your journey from Sultan Hasanuddin Airport begins. It is structured to guide passengers through the necessary steps from check-in to boarding.
Upon entering the departure hall, you will first encounter the check-in counters. These are clearly marked by airline. We recommend arriving well in advance of your scheduled departure time, especially during peak hours, to allow ample time for check-in and security procedures. Our assistants can meet you here to streamline your check-in process.
After check-in, passengers proceed to the security checkpoints. All passengers and their carry-on luggage undergo screening. This process is mandatory for all departing flights. Following security, you enter the airside departure area, which provides access to the boarding gates.
The airside departure area of the sultan hasanuddin airport departure hall features various amenities to enhance your waiting experience. These include retail shops for last-minute purchases, duty-free outlets (for international departures), and a selection of food and beverage establishments. The lounges, primarily in the domestic terminal, offer a comfortable space to relax before your flight. Gates are typically announced on display screens, and it is crucial to monitor these for any changes to your boarding time or gate number.
How do Makassar Fast Track assistants meet you at Sultan Hasanuddin Airport?
At Makassar Fast Track, our core service involves providing seamless meet & assist services at Sultan Hasanuddin Airport. We understand the complexities of airport navigation, especially for first-time visitors, delegations, or those with tight connections.
For arrivals, our dedicated assistants meet you directly as you disembark the aircraft or immediately after you enter the terminal building. They hold a clear sign with your name or organisation logo, ensuring immediate recognition. From this point, they guide you through immigration, baggage reclaim, and customs, assisting with any procedures. Our team then escorts you to your pre-arranged ground transportation in the pick-up zone. This personal escort ensures you bypass common points of confusion and proceed efficiently.
For departures, our assistants meet you at a pre-designated point within the departure hall, often near the main entrance or your airline’s check-in counter. They assist with check-in, ensure your luggage is processed correctly, and guide you through security. For those with lounge access, they will escort you to the lounge entrance. When it is time for your flight, they facilitate your movement to the correct boarding gate.
It is important to clarify that Makassar Fast Track is not a ground handler, nor do we sell the authority of the police or offer commercial immigration fast-track services for UPG. Our service focuses on personalised assistance and coordination within the existing airport framework, via our official hospitality partners. We arrange third-party services like porterage and lounge access, but we do not operate these directly. Our aim is to provide an efficient and stress-free airport experience. For more information on our full range of services, please visit our Makassar Airport Guide.
For any specific arrangements or to discuss your itinerary, our Business Development desk is available via WhatsApp. We ensure all bookings are handled directly by our Makassar Fast Track reservations team at transparent, published rates.
Listed prices we checked
Partner and operator listings, each with its source and the month we checked it. Indicative only; the written quote from our desk is the binding figure.
| Item | Listed price | Source | Checked |
|---|---|---|---|
| Official porter | Rp5.000 per bag | hasanuddin-airport.id | Oct 2026 |
| Official car parking | Rp10.000 (0–1 h), +Rp5.000 (1–3 h), +Rp5.500 (3–5 h), Rp60.000 (6–12 h), Rp100.000 (>12 h) | hasanuddin-airport.id | Oct 2026 |
| Transarbagita airport bus to the city (08.00–20.00 WITA) | IDR 30.000 | hasanuddin-airport.id | Oct 2026 |
Where are the lounges located at Sultan Hasanuddin Airport?
The lounges at Sultan Hasanuddin Airport are located within the domestic terminal’s airside area, after security screening. Popular options include the Concordia Lounge and Blue Sky Lounge. Access is typically available via day pass purchase or membership programs like Priority Pass.
Can Makassar Fast Track arrange immigration fast-track at UPG?
No, Makassar Fast Track does not provide commercial immigration fast-track services at Sultan Hasanuddin Airport (UPG). Our services focus on meet & assist, lounge access, and coordination of other official airport services. We do not sell or facilitate any special immigration authority.
How far is Sultan Hasanuddin Airport from Makassar city centre?
Sultan Hasanuddin International Airport (UPG) is located in Maros, South Sulawesi, approximately 23 kilometres from the city centre of Makassar. The drive typically takes between 30 to 60 minutes, depending on traffic conditions.
What is the cost of a porter service at UPG Airport?
Porter services are available in the arrival hall at UPG Airport. We recommend confirming the price with the porter before engaging their services.
Our team is ready to assist with your next journey through UPG. For detailed planning and booking, contact our Business Development desk via WhatsApp. You can also request a quote through our website for bespoke services.