Sultan Hasanuddin Airport parking is available in a main open-air car park located near the terminal. A designated pick-up zone and a small valet area operate at the arrivals kerb.
My name is Gerald Lumembang, and I serve as the Corporate & Groups Coordinator for Makassar Fast Track. A significant part of my role involves managing the precise logistics of arrivals, from large Umrah groups to international delegations. This means I spend a great deal of time coordinating movements within the airport’s landside areas, including its parking and pick-up zones. A smooth handover to a driver is the final, critical step of our service.
This guide provides a clear, first-hand account of how parking and vehicle pick-ups work at Sultan Hasanuddin International Airport (UPG). The information is based on the official airport structure and our daily operational experience. It is not a theoretical overview; it is a practical guide to help you, your driver, or your collecting party navigate the area efficiently.
Where the pickup zone is
The main pick-up zone at Sultan Hasanuddin Airport is the kerbside lane directly outside the domestic and international arrivals halls. This area is strictly for the active collection of passengers who are already waiting at the kerb. It is not a waiting area.
When you exit the terminal building, you will see a covered walkway with several structural pillars. This entire frontage is the designated pick-up lane. Drivers are expected to pull up, load passengers and luggage, and depart promptly. Airport traffic officers (petugas) are always on duty here to ensure traffic flow is maintained and to prevent vehicles from parking or waiting for extended periods.
For a driver to use this zone effectively, they must first wait in the main car park until the passenger has collected their luggage and is physically outside the terminal. The passenger then calls their driver, who proceeds from the car park to the arrivals kerb to meet them. We see drivers attempting to wait in this lane, and they are invariably asked to move on, so coordination is key.
Official parking tariff
Parking fees at the airport are managed by Angkasa Pura I, the state-owned airport operator. The tariff structure is based on vehicle type and duration of stay. The rates below are the officially published tariffs. Upon entering the airport vehicle area, every driver takes a ticket from an automated barrier, which records the entry time. Payment is made at an exit booth upon leaving.
Here is a breakdown of the official parking tariff.
Source: Official Airport Operator Tariffs, checked October 2026.
Payment at the exit booths is typically made with cash (Indonesian Rupiah) or a local electronic money card (such as Mandiri e-Money, BCA Flazz, or BNI TapCash). We strongly advise drivers to have one of these methods ready, as credit card acceptance can be inconsistent at the physical exit gates.
Short-stay vs long-stay
A common question we receive is about options for multi-day or long-stay parking. It is important to understand the airport’s infrastructure here.
Short-Stay Parking
The main car park is primarily designed for short-stay use. It is a large, open-air lot situated a short walk from the terminal entrance, with a capacity for approximately 700 cars. The tariff structure, with its initial hourly rate, is geared towards visitors, greeters, and drivers who are at the airport for a few hours at most. This is where your driver will wait before proceeding to the arrivals kerb for pick-up.
Long-Stay Parking
Sultan Hasanuddin Airport does not have a separate, designated long-stay or multi-storey parking facility. The official tariff list includes a rate for parking beyond 12 hours (effectively a 24-hour rate), which means you are permitted to leave your vehicle in the main car park for multiple days. You simply pay the accumulated daily charges upon your exit.
However, consider the practicalities. The car park is open-air, exposing vehicles to the elements. While it is within the secure perimeter of the airport, it is a public facility. For travellers leaving for an extended period, arranging a drop-off and pick-up via a pre-booked car is often a more convenient and secure alternative to leaving a personal vehicle unattended for days. Our guide to transport from the airport to the city outlines several reliable options.
To arrange a seamless arrival where our team handles the coordination with your driver, you can request a quote from our planning desk. We are also available on WhatsApp for group and corporate bookings.
Meeting a driver at the kerb
This is the final and most visible step of our airport assistance service. Coordinating the meeting between a passenger and their driver at a busy kerb requires precise timing to avoid confusion and delay.
Here is how our team at Makassar Fast Track manages the handover process:
- Initial Contact: Our uniformed assistant meets you as you enter the arrivals hall, often right after you disembark or before you reach immigration. They will be holding a name board with your name or your group’s designation.
- Baggage Assistance: The assistant escorts you to the baggage reclaim carousel and helps with your luggage. If required, they will engage an official airport porter on your behalf.
- Driver Coordination: While you are collecting your bags, our assistant makes a phone call to your pre-booked driver. At this point, the driver is waiting in the main airport car park. The assistant informs the driver that you will be ready in approximately 5-10 minutes.
- The Approach: Once you have all your luggage and have cleared customs, the assistant escorts you out of the terminal building towards the designated pick-up zone. As you walk, they make a second call to the driver, instructing them to leave the car park and proceed directly to a specific point at the arrivals kerb (e.g., “Pillar C3”).
- Seamless Handover: Because of this coordination, the driver’s vehicle pulls up to the kerb at the exact moment you and our assistant arrive. There is no waiting. The assistant helps load your luggage into the car, confirms the driver knows your destination, and wishes you a safe onward journey.
This managed process, which is a core part of our meet and greet service, bypasses the common travel stress of trying to find a driver in a crowd or waiting at the kerb while the driver navigates from the car park.
Accessibility and porters
Navigating from the car park or pick-up zone into the terminal should be a straightforward process. The entire area is on a single level, with covered walkways connecting the car park to the main terminal building entrances. Ramps are available alongside any steps for wheelchair users or those with rolling luggage.
For passengers requiring extra assistance with their bags, official airport porters are available. You can identify them by their official uniforms. They are typically found in two main areas:
- Baggage Reclaim Hall: Inside the terminal, porters wait near the carousels to help passengers move their luggage carts through customs and out to the arrivals hall.
- Kerbside (Departures & Arrivals): Porters are also available at the drop-off and pick-up zones to help load and unload luggage from vehicles.
Porter services are not free; payment is made directly to the porter. While there may be a tariff board, it is common practice to agree on a price beforehand, especially if you have a large amount of luggage. As part of our airport assistance, we can arrange and manage porter services for our clients, ensuring a fair and transparent process. This is particularly valuable for large groups or families with many bags.
Listed prices we checked
Partner and operator listings, each with its source and the month we checked it. Indicative only; the written quote from our desk is the binding figure.
| Item | Listed price | Source | Checked |
|---|---|---|---|
| Official car parking | Rp10.000 (0–1 h), +Rp5.000 (1–3 h), +Rp5.500 (3–5 h), Rp60.000 (6–12 h), Rp100.000 (>12 h) | hasanuddin-airport.id | Oct 2026 |
| Official porter | Rp5.000 per bag | hasanuddin-airport.id | Oct 2026 |
What are the payment methods for parking?
The most reliable payment methods at the parking exit booths are cash (Indonesian Rupiah) and local Indonesian electronic money cards (e.g., Mandiri e-Money, BCA Flazz, BNI TapCash, BRI Brizzi). While some booths may have credit/debit card machines, their operation can be intermittent. We always advise drivers to have sufficient cash or a topped-up e-money card to ensure a smooth exit.
Is there a free drop-off period?
No, there is no official free grace period for drop-offs or pick-ups. The moment a vehicle passes the entry barrier and takes a ticket, it is liable for the minimum parking charge, which is the 0-1 hour rate. For a quick drop-off at the departures level, the process is fast, but the charge still applies upon exiting the airport road system.
How much does parking cost for a full day?
We present the official tariff brackets as published by the airport operator and do not calculate totals for multi-day stays.
How do I find the valet parking service?
The valet parking service operates from a small, designated counter and drop-off area located at the arrivals kerb, typically near the main entrance doors. The service is limited and subject to availability. Upon arrival, you can hand your vehicle over to the uniformed valet attendant, who will park it for you. This service carries an additional fee on top of the standard parking tariff.